Cookie Policy | Merx Aviation

Cookie Policy is operated by Merx Servicing Aviation Limited ("Merx," "we," "us," and "our"). We have our registered offices at 2 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. This Cookie Policy explains how Merx Servicing Aviation Limited ("Merx," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at and any other websites (including mobile access) where this policy is linked (collectively, the "Site").

What are cookies?

Cookies are small data files placed on your computer or mobile device when you visit a website. Cookies are widely used to make websites work, or to work more efficiently, as well as to streamline your experience and provide website owners with reporting information (such as for improvement of website functionality and ad delivery).

Cookies set by a website owner (in this case, Merx) are called "first party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality on or through the website (e.g. advertising, interactive content, and analytics). Owners of third-party cookies can recognize your computer both when visiting the website in question as well as certain other websites.

Why do we use cookies?

We use first party and third-party cookies for the following reasons:

  • To improve our Site.
  • To analyze and compile collected data to build a profile about visitors.

What cookies do we use?

Strictly Necessary Cookies These cookies are necessary for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the design and performance of our Site. They help us to understand which pages are the most and least popular and see how visitors use the Site. All information these cookies collect is aggregated and therefore anonymous.
Functional Cookies These cookies enable the Site to provide enhanced functionality and customization (such as your user name, language or the region you are in). These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.
They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

How long do cookies last?

Session Cookies These cookies are added when a visitor starts to browse our Site or interacts with a specific feature and are deleted when the browser is closed.
Persistent Cookies These cookies are added when a visitor starts to browse our Site or interacts with a specific feature, but may remain stored on your device until a certain termination date is reached (in terms of minutes, days or years from the creation/update of the cookie).

Specific cookies currently used on the site

Further details on our specific use of cookies are contained in the following table:

Name Purpose Expiry Category
_cookieConsent Cookie Consent Disclaimer text 1 year Strictly necessary cookie
_ga, _gat, _gat_newTracker Tracking ID for the analytics 2 years Performance cookie
AWSELB AWS Classic Load Balancer Cookie: Load Balancing Cookie: Used to map the session to the instance. Removed after session with server closes Strictly necessary cookie
AWSALB AWS Classic Load Balancer Cookie: Load Balancing Cookie: Used to map the session to the instance. 1 Hour Strictly necessary cookie

What about other tracking technologies, like web beacons?

Technologies other than cookies can be used to recognize or track visitors to a website. These technologies can include web beacons (sometimes called "tracking pixels" or "clear gifs") which are tiny graphics files that contain a unique identifier to recognize when someone has previously visited a website or has opened an email sent to them. We may use this technology from time to time (subject to your browser settings for blocking cookies) to help understand whether you have come to our Site from an online advertisement or banner displayed on a third-party website, or to measure the success of email marketing campaigns.

How can I control cookies?

You have the right to accept or reject cookies and may set or amend your choices at any time. Where applicable, we will obtain your prior informed consent to use cookies and other tracking technologies which store or access information on your devices.

Browser Settings: You can set or change your web browser settings to accept, refuse or prompt you before accepting cookies. If you choose to reject cookies, you may still use our Site but access to some functionality and areas of the Site may be restricted. As each browser varies, you should consult the "Help" menu for your browser for more information. If you use multiple mobile devices, computers Devices and/or browsers, you will need to disable cookies on each device and on each browser separately.

Where can I get more information about cookies?

You can find more information about cookies by visiting the following information websites:

Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. The date at the bottom of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about this Cookie Policy or our use of cookies or similar technologies, please email us at

Last Updated: 5 December 2018